Called at four on a Sunday. Tech was here by 5:15, capacitor swapped, house cold by dinner. He showed me the old one reading 31 on his meter.
Maria G.Chandler · Same-day repair
Due North Cooling · Phoenix, AZ · 4:47 PM · 112° outside
Follow the cold.
Scroll down. We'll take you from a 112° driveway to a 72° living room the way we do it every day: vent, attic, coil, condenser, and back.
02 / 08 · Living room
91° inside. The fan is just moving the heat around.
Your AC quit at 3 PM. By now the tile is warm and the dog has found the one cool spot behind the fridge. Most of our calls start here.
03 / 08 · Ceiling return
Up through the vent.
Every degree you feel starts here. Or doesn't.
04 / 08 · Attic
Your attic is 140°. Your ducts run through it.
Leaky joints and thin insulation lose up to 30% of your cold before it reaches a room. We pressure-test and seal every run.
05 / 08 · Evaporator coil
40° at the coil. This is where cold is made.
Refrigerant boils inside these fins and pulls the heat out of your air. A dirty coil, a weak blower or a low charge, and nothing downstream matters.
06 / 08 · Condenser
Now the other half. It lives in the sun.
The condenser dumps your heat into 112° air. Dust in the fins, a shaded pad and a tired capacitor decide whether it can.
07 / 08 · 24-point tune-up
Every part, checked.
We take the unit apart in our heads, and the parts that matter apart for real.
08 / 08 · 6:10 PM
72°. Cold by 6:10 PM.
Same day. Every day. That's the whole promise, and the only reason we hold a 4.9.
Dispatch log · July 1483 minutes, call to cold
4:47 PMCall answered by a person
Maria picks up on the second ring. No menu, no callback.
5:32 PMTech at the door
Luis, 11 years in the Valley. Shoe covers on. Thermostat reads 91°.
5:41 PMCapacitor found
Rated 45 µF, reading 31. Contactor pitted. Both swapped from the truck.
6:10 PM72° and holding
Pressures logged, photos texted. Invoice: $289. Fall tune-up booked.
Interactive · Same room, same afternoon
Drag it down.
This is the living room from the story, 112° outside. Pull the dial from 91° to 72° and watch what a system that actually works does to a room.
Room91°Not cooling
Set to91°Drag the ring
Outside 112° · System 16 SEER2, tuned · Photos from the same camera, 38 minutes apart
Still hot. The old unit short-cycles and never catches up.
Interactive · The $9 part
When did you last change this?
Phoenix dust clogs a 1-inch filter in about 30 days. A starved coil runs too cold, ices over, and then the blower works twice as hard and dies first.
Day 31 · PhoenixNew
30 days1-inch pleated · most homes
90 days4-inch media filter
MonthlyMonsoon season · pets · remodels
On a North Pass plan we text you when it's time and ship the right size to your door. Drag the line to see what 31 days of Valley dust looks like.
Interactive · Your bill
Every degree is money.
Each degree you raise the thermostat in summer cuts cooling cost by about 3%. Slide to see where 72° to 80° lands for a 2,000 sq ft Phoenix home.
Thermostat · July72°
Estimate: 2,000 sq ft, 14 SEER system, APS summer rates. Your house will differ, and an $89 tune-up tells you by how much.
Cooling bill · per month
$265
$0vs 72° · baseline
Most Phoenix homes sit here in July. Each degree up is about 3% off the bill.
New systems · Installed in a day
Which one fits your house?
Ducted homes · Whole-house
Central air
Best for a house that already has ducts. Pair it with a gas furnace or an electric air handler. Quiet, invisible, and the fastest way to drop every room 20 degrees at once.
16–20SEER2 efficiency
12–15 yrsService life
$6.5–11kInstalled
Cools and heats · All-electric
Heat pump
One outdoor unit that cools in July and heats in January without gas. In a Phoenix winter a heat pump is cheaper to run than a furnace, and it qualifies for the federal tax credit.
2 in 1Cooling + heating
15–22SEER2 efficiency
$7–13kInstalled, before credits
Room by room · No ducts
Ductless mini-split
A casita, a garage gym, the back bedroom that never cools. Each zone has its own thermostat, and nothing is lost in a 140° attic because there are no ducts.
Up to 30SEER2 efficiency
15–20 yrsService life
$3.5–7kPer zone, installed
Interactive · The honest answer
Repair it, or replace it?
The rule we use in the truck: multiply the age of the system by the repair quote. Over $5,000, replacing usually wins. Try yours.
System
Age of the system12 yrs
Repair quote$1,800
What's happening
Verdict · age × quote = $21,600
Time to replace.
RepairBorderlineReplace
Either way, the diagnostic is $69 and we waive it when you go ahead with us.
North Pass · Maintenance plans
Stay cold on purpose.
Two tune-ups a year, priority dispatch in July, and repair discounts that pay the plan back the first time anything breaks.
Essential
$12/ month
- Two seasonal tune-ups
- Priority scheduling
- 10% off repairs
- Filter reminders by text
Most chosenPriority
$19/ month
- Everything in Essential
- Same-day guarantee, or the visit is free
- No after-hours fees
- 15% off repairs
- Annual coil cleaning
Total
$29/ month
- Everything in Priority
- 20% off repairs
- Filters delivered quarterly
- $500 toward a new system
- Refrigerant top-off included
Reviews · 4.9 on Google · 1,284 reviews
Cold by dinner.
They sealed the attic ducts and the back bedroom finally hits 74 in August. Two other companies told us to buy a bigger unit.
Devin R.Tempe · Duct sealing
Replaced a 19-year-old unit in one day. They showed us the pressures before and after and texted the photos. The bill came in under the quote.
The OkaforsScottsdale · Heat pump install
Only AC company that explained why, not just how much. Repair-or-replace math on the tablet, and they talked us out of the bigger job.
Jess & TomGilbert · Repair
Service area · The Valley
If you can see South Mountain, we come to you.
Nine cities, four trucks on the road at any hour, average arrival 44 minutes.
- Phoenix~42 min
- Scottsdale~38 min
- Tempe~35 min
- Mesa~48 min
- Chandler~50 min
- Gilbert~55 min
- Glendale~44 min
- Peoria~52 min
- Paradise Valley~36 min
- Anywhere else in the ValleyAsk
Book a tech
No cool? We text back in five minutes.
6 AM to 10 PM, every day. After hours the on-call tech answers the same number.
(602) 555-0144- Same-day in July or the visit is free.
- Flat $69 diagnostic, waived with any repair.
- Price before work. Photos after.
- Licensed, bonded, insured. ROC 341776.